14 negotiating techniques that really work. §445

Insurance carrier negotiating tactics and how to deal with them. §450

How to minimize the impact of independent medical examinations. §458.4

18 steps to evaluation of a small personal injury case. §466

16 mediation preparation tips guaranteed to lead to settlement. §474.1

How to deal with unreasonable insurance adjusters and carriers. §490.2

9 major case weaknesses to consider before filing suit. §512

14 defense tactics you need to know about before filing. §513

How to deal with nominal property damage impacts. §512.7

23 tips on how to deal with large chain store cases. §131.3

Strategies for maximum discovery at minimal cost. §522

The 30 most common objections in small-case trials. §664.1

Techniques to avoid in openings and closings. §643, 684

Topics that are prohibited in closing argument and how to get around them. §682

37 trial tips from jurors. §685

11 liability checklists for common small non-auto cases: falls, falling objects, animal attacks, dram shop, inadequate security, intentional torts, medical negligence, pharmacy negligence, and school negligence. §131

Minimize the time-consuming task of dealing with clients’ questions and concerns by distributing the author’s original 20-page information booklet for small-case clients. §251

Checklist of 13 items to tell the new small-case client before he or she comes to the first meeting. §202

A handy three-page list of abbreviations and symbols commonly found in medical records. §344.1

Simple, direct letters to doctors that request only the essential information. §340

A letter to the employer requesting lost wage data that avoids many of the common information shortfalls. §352

Small-case negotiation checklist. §410

Model paragraphs for demand letters. §421

Pattern written responses to unsatisfactory settlement offers for specific types of small cases. §463

Pattern responses for abusive deposition tactics. §521

Litigation cost-containment checklist. §511.3

Motion for protective order from extensive interrogatories. §521.1

Pattern language for handling abusive deposition tactics. §521.4

Checklist of maximum discovery techniques for minimal cost and time. §522

Model interrogatories, deposition checklists, and requests for admissions for the key types of small cases. §§523-26

Timetable and accompanying task checklist for avoiding stale files. §372

Checklist for building small-case trial notebooks. §621

Sample direct examinations of plaintiff’s physician, occurrence witness, before-and-after witness, and employer or co-worker. §§653-56

Foundation checklists for medical charts and models, medical and business records, and maps and charts. §674