by Karen Lisko, Ph.D
Why guess? Here are the key
preconceptions and questions that juries have for 9 case types.
Included are the themes, analogies, and arguments juries find persuasive
for both plaintiff and defense. Examples below.
Dr. Karen Lisko, Past President of the American Society
of Trial Consultants, has observed the deliberations of hundreds of mock
juries in the 22 years she has been helping attorneys develop case
strategies. She has also conducted scores of post-trial interviews
with actual jurors.
She has compiled her research findings in
Proven Jury Arguments and Evidence. This $99 book provides
general recommendations for persuading all types of juries, and offers
detailed advice for the following nine types of cases:
Negligence
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Auto accidents
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Police misconduct
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Slips and falls
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Medical malpractice
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Products liability
Business
- Breach of business supply contract
- Breach/delay of construction contract
Employment
-
Race discrimination
-
Sexual harassment
Key research findings
Here are some abbreviated excerpts from Proven Jury
Arguments and Evidence which may help you prepare for your next
trial. These suggestions comprise a small slice of the dozens of
research-based recommendations found in this ground-breaking 430-page
book:
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Use of Story. “The knowledge that story
order in opening statements is powerful and persuasive has been
around for awhile and has been reinforced in other research. Yet,
many well-intentioned litigators still persist in organizing their
openings topically around the legal theories in the case. Other
attorneys attempt to introduce story within their legal theories;
for example, some tell a liability story and a damages story.
Having personally observed many hundreds of mock jurors
deliberate, it is clear to me that jurors do not compartmentalize
story within legal theories. Rather, jurors blur the lines across
those theories to tell themselves (and one another) a single
complete story, inserting their own personal experiences or
hypotheses where holes in that one story exist. Academic research
supports this observation. We have also observed this same
phenomenon in our privately-sponsored research with mock judges and
mock arbitrators.”
-
Themes. “Little has been published in
the academic literature about the effectiveness of different themes.
However, in our privately sponsored mock trial research, we have
repeatedly tested themes. One strong pattern has emerged from that
research: The more effective themes are the ones that appeal to the
tougher audience on the jury. In other words, a plaintiff who
uses a defense-oriented theme is more persuasive than one who uses a
plaintiff-oriented theme.
The reasoning is simple. Pro-plaintiff jurors are
less in need of a plaintiff-oriented theme. They walk a
pro-plaintiff mindset every day. The conversion you need to
accomplish at trial is with those on the jury who are not
automatically prone to favor your position. A good theme focuses on
what motivates this more reluctant audience on the jury. An even
better theme can be readily repeated throughout the opening and
other phases of trial.”
-
Demonstratives. “When jurors can view your
interpretation of critical evidence, rather than simply listen to
it, your odds of prevailing on the point most definitely increase.
You may be able to see your point perfectly in your mind’s eye, but
you have had the benefit of months, maybe years, of living with the
evidence to perfect that image. Jurors (and judges) are not so
lucky.
“You can dramatically shorten their learning curve by using
computer animations or simple demonstratives. While current academic
research finds that computer animations may not give you a dramatic
advantage over simple demonstratives, our field research in more
complex litigation finds that there is no substitute for an
animation when you need to take someone inside a process, whether it
be inside the human body or inside a technological innovation.”
-
Blaming the Other Guy. “Research finds
that drawing attention to the failings of the other side during your
opening statement increases jurors’ willingness to blame the other
side. However, less has been written about when to voice the blame.
Do you start your opening focusing on the other side’s failings, as
some practitioners suggest, or do you wait until you have first
established what you did well?
“We have tested the approach of starting the opening
(plaintiff or defense) with what the presenting party did well
before castigating the other side. In general, this approach has
proven more successful than starting on the attack. Make no
mistake -- the attack on the other side still needs to occur in most
cases, but the timing of the attack matters.”
Updated annually.
ISBN _______________. Price: $99.00
 
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